Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is because of you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s wonder that inventory discrepancies are going to sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges meet the requirements for Amazon FBA reimbursement.
For the most part, it’s your choice to distinguish occurrences that be eligible for a Amazon FBA reimbursement and submit the appropriate claims. The entire process is tricky and time-consuming. Also, remember that claims for almost any of such errors has to be filed within 1 . 5 years of the occurrence.
This guide breaks down what Amazon FBA reimbursement is, and how it is possible to most easily recover money that is rightfully yours.
Kinds of Amazon FBA reimbursements
The five premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to get lost for the duration of shipping or misplaced within the warehouse. Another common cause is incorrect barcoding. Largest, the only method to make sure what’s going on inside your inventory is to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse as well as in the course of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
En route from the fulfillment center for the customer
En route to fulfillment center
Missing in fulfillment centers for the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid out
Returned Not Refunded after 45 Days: customer received a refund, but did not return an item
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Sixty days: customer granted different on the return policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement in the event it does. The only way to determine this is usually to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It’s your responsibility to ascertain if such fees are overcharged and provide proof in an Amazon report that supports lower product weight and dimensions.
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