Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is caused by you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s no surprise that inventory discrepancies are likely to sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges qualify for Amazon FBA reimbursement.
For the most part, it’s your responsibility to recognize occurrences that be eligible for Amazon FBA reimbursement and submit the correct claims. The entire process is hard and time-consuming. Also, remember that claims for virtually any of such errors must be filed within 1 . 5 years of the occurrence.
This informative guide in time breaks down what Amazon FBA reimbursement is, and how you’ll be able to most easily recover money that’s rightfully yours.
Forms of Amazon FBA reimbursements
The 5 main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to have lost for the duration of shipping or misplaced within the warehouse. Another common cause is incorrect barcoding. Unpleasant, the only way to be sure what’s happening within your inventory is to carefully take a look at inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse along with the course of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
On the way from the fulfillment center towards the customer
En route to fulfillment center
Missing in fulfillment centers within the last Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid out
Returned Not Refunded after 45 Days: customer received a reimbursement, but did not return them
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 60 days: customer granted different to the return policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement in the event it does. The only way to determine this would be to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It’s your responsibility to find out if such fees are overcharged and still provide proof in the Amazon are convinced that supports lower product weight and dimensions.
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