Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s wonder that inventory discrepancies will sometimes occur. Once they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
Typically, it’s your decision to spot occurrences that qualify for Amazon FBA reimbursement and submit the right claims. The complete process is tricky and time-consuming. Also, be aware that claims for almost any of such errors has to be filed within 1 . 5 years of their occurrence.
This guide stops working what Amazon FBA reimbursement is, and how it is possible to most easily recover money that’s rightfully yours.
Varieties of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s not unusual for inventory to acquire lost during shipping or misplaced inside the warehouse. Another common cause is incorrect barcoding. Whatever the reason, the best way to make sure what’s occurring inside your inventory is always to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse as well as in the course of shipping. There’s a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
En route from the fulfillment center for the customer
En route to fulfillment center
Missing in fulfillment centers in the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received reimbursement, but did not return the product
Return Overcharge: customer refunded a lot more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Sixty days: customer granted an exception on the return policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement when it does. The best way to know for sure would be to continually track inventory within your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It is your responsibility to determine if such fees are overcharged and supply proof within an Amazon report that supports lower product size and dimenstions.
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