Decanting tenants a great practice guide

Situation

Each time a recent disaster occurred, a leading Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the great number of displaced tenants in the impacted area. The Housing Association required an unexpected emergency housing solution to the team which could provide:

• 24/7/365 use of comfortable, long term accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations from the impacted areas additionally,

to make sure costs were managed effectively, the organization required an answer that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee along with the client.

Challenge

The Housing Association necessary to secure a thorough emergency housing solution that could reduce costs and streamline the billing process so the CATS team could target meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes and much more, was able to give you the Housing Association CATS teams with furnished apartments to have an extended stay over 30 days. This solution offered many perks, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotels, and identifying convenient options in a specific location, the consumer could reduce staff overtime previously used on invoicing and processing, eliminate temporary stay hotel taxes and caused Jigsaw to negotiate exceptional leasing terms longer (60 day) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the customer to further improve operating efficiencies by providing just one source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an unexpected emergency housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a more comfortable, home-like environment with larger apartments, full-size kitchens and separate living rooms. This solution allowed the client’s employees to target less for the stress and inconveniences in connection with getting away from home for long durations plus much more on fulfilling the displaced tenant’s needs.

• Enhanced entry to critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Furthermore, this functionality provided enhanced reporting features very important to successfully managing expenses, sharing information and improving service. Results By providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw could assist the client save a significant amount of time, money and resources. Because of this, the Housing Association enjoyed a savings in excess of 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each and every apartment. To understand more about it study or how Jigsaw perform with you to supply a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the design below.

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