Free CMQ/OE Practice Test
1. One impediment to leading to effective change could be that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, instead of on account of any fundamental areas of the experiment. This is whats called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions
2. The theories of Abraham Maslow are foundational components of which of the management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The ability management approach in which individuals add their knowledge to a common storehouse (say for example a database) can be described as:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it uses many tools which aren’t an exclusive the main methodology. Which of the outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is termed the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name originates from studies of workers at a factory called Hawthorne Works in early the main 20th century. Case study learned that when workers know they’re being monitored during an cmq oe essay questions, the results with the experiment tend to be unique of those achieved by workers taking part in an identical experiment who’re unaware they are being monitored. Sometimes the gap is positive, and frequently the gap is negative, however when workers know they’re being observed during an experiment, the results will often be skewed, this also have to be considered.
2. B: Human relations management. Abraham Maslow’s theories are foundational on the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which many people have identified as a pyramid. Towards the bottom would be the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization at the very top. Maslow considered that no one is able for those to achieve the objective of meeting their more impressive range needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The ability management approach in which individuals add their knowledge to a common storehouse (say for example a database) can be described as codification strategy, or push strategy. Another answer option is all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, can be used as part of the Five Whys technique for addressing the foundation of the problem. The diagram concept was developed by Kaoru Ishikawa, and it is popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is termed the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is often used in the appearance of employee training programs.
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